PRE ORDER, PROCESSING AND DELIVERY
Please check the relevant timeframe before completing your purchase.
Pre Order Virgin Hair
• Virgin Hair products that do not appear within our In Stock section are available on a pre order basis
• Please allow 5 to 7 business days for processing before dispatch or collection
• Coloured Bundles, Frontals, Closures and Premade Wigs may require an additional 3 to 5 business days
• Processing may take longer during sales, busy periods and public holidays
Buy Now Pay Later Orders
• Orders placed using Klarna or Clearpay require 8 to 10 business days for processing
• Once processing is complete, your order will be dispatched or prepared for collection
In Stock Virgin Hair
• Selected Virgin Hair products are available within our dedicated In Stock section
• Orders are dispatched within 1 to 3 business days or prepared for collection
• Same day collection may be available in Belvedere by arrangement
• Same day collection is not guaranteed, so please contact us before travelling
Pick Up in Store
• Select Pick Up in Store during checkout
• You will receive an email when your order is ready for collection
• Collection is available from Belvedere by arrangement
• Please wait for confirmation before travelling
• Choosing collection does not reduce the processing time of a Pre Order item
Express UK Delivery
• Once processing is complete, delivery takes 1 to 3 business days
• Express UK Delivery costs £6.99
Booking an Installation
• For In Stock Hair, book your appointment at least 5 days after purchasing
• For Pre Order Hair, book your appointment at least 10 days after ordering
• Book through rayshairhub.as.me and select Purchased Hair from Us to receive the discounted installation price
The discounted installation is available when your hair purchase includes either:
• One complete Wig Unit
or
• One Lace System with three Bundles
To view our complete Shipping and Delivery Policy, click here.